Shipping Policy
Processing Time
- Once your order is placed, we will process it within 2 business days.
- You’ll receive a confirmation email with tracking details once your order has shipped.
Shipping Time
Delivery Timeline:
- All products are imported and typically delivered within 12-18 business days.
- Delays may occur due to customs clearance, holidays, or unforeseen circumstances.
Shipping Costs
- We offer free shipping on all orders, regardless of location.
- Free shipping promotions may apply to eligible orders.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
International Shipping
- Currently, we only ship to India.
Lost or Damaged Packages
- Contact us immediately if your package is lost or arrives damaged. We will investigate and resolve the issue promptly.
Return to Sender (RTS)
- If your order cannot be delivered due to an incorrect address or the recipient being unavailable, it will be returned to us.
- In such cases, we will contact you to confirm the address and arrange for reshipping.
Contact Information
- Website: kartzura.com
- Registered Business Name: KARTHIK
- Email: support@kartzura.com
- Phone: +91 94877 1330